At CDMS Electrical Engineers, your satisfaction with our service and our industry leading standards of engineering excellence is what drives us forward. We continuously invest in client satisfaction feedback to ensure our standard of excellence is delivered to you. Our client services follow-ups and surveys are a formal opportunity to let us know we measure up to your expectations.
During the life of a project we want to ensure that you are completely satisfied with your experience at CDMS Electrical. It is important to us that your service experience has been exceptional, which is why we wish to make you aware of the Client Satisfaction Index rating.
According to our Client Satisfaction Index, anything less than a ‘satisfied’ rating for you is a fail on our behalf. So if you are completely satisfied with our service please score us 10 out of 10. If you feel that we have areas to improve, please let us know.
Please feel free to contact our Quality Assurance team member, Rachel Connelly directly to provide feedback or alternatively complete our quick survey, so that we can improve on what we are doing well and in any areas which we do not meet your expectations.
We look forward to continuing to provide you with excellent services and support as part of the CDMS Electrical customer experience. As a CDMS Electrical client you have our commitment to support you when and where you need us. Your problems become solutions as we ensure your vision continues throughout the life of a project.